SERVPRO of Winnebago County Employee Photos

Amy Wilber - Office Manager

Amy Wilber - Office Manager

Amy joined us permanently in April of 2015 after working in our office for a brief time as a temp.    She brought with her an Associates Degree in Accounting from Fox Valley Tech, and several years of management experience in both an office setting as well as the restaurant and hospitality industry.  In October of 2017 Amy was promoted to be our Office Manager. 

In her spare time Amy enjoys spending time with family and friends, camping, traveling and site seeing.  

In addition to being a vital part of our office staff, Amy is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:

Water Damage Restoration. 

Susan Rix - Administrative Asst

Susan Rix - Administrative Asst

Susan came to us in October 2016 and provides part-time administrative assistance.  She brought with her 40 years of office experience in a wide range of industries.  She holds a Bachelors Degree in Journalism from the University of Wisconsin Madison.  When she is not helping us, she spends her time auditing a history class at UW Fox Valley.

Joe Leadley - Marketing Manager

Joe Leadley - Marketing Manager

Joe joined our team in March of 2014.  In addition to being a former teacher, Joe brings many years of sales experience in the banking and insurance industries, working as both an insurance marketing representative, as well as an insurance agent.

In his free time, Joe enjoys golfing, fishing and coaching.  He is currently an Assistant Football Coach for the University of Wisconsin Oshkosh.  Joe was excited to have one of his former players drafted by the Chicago Bears in the 2016 NFL Draft.

Joe and his wife Shelly have been married for over 24 years and they share a son and a daughter.  

Joe has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

Lura Allen - Marketing Representative

Lura Allen - Marketing Representative

Lura is originally from Livonia, Michigan.  She moved to the Fox Valley area over 20 years ago with her daughter Jenny.  She holds a Bachelor's degree in business from Madonna University.  She is a licensed real estate broker with over 30 years of experience in property management.  In her spare time, Lura likes to volunteer at several non-profits.  She also enjoys Zumba, tap dancing and singing.

Debbie Solway - General Manager

Debbie Solway - General Manager

Debbie has been with SERVPRO of Appleton since October 1994, and has been instrumental in its founding and success.  She brought with her over 6 years of management experience in the restaurant and hospitality industry, and quickly put those managerial skills to work.    

In her spare time Debbie enjoys golfing, fishing, and just relaxing at her cabin in the woods.

Debbie is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:

Water Damage Restoration

Applied Structural Drying

James Burdett -Senior Commercial & Residential Project Manager

James Burdett -Senior Commercial & Residential Project Manager

James joined SERVPRO in October 2005 as a crew technician.  He worked his way up to a position as a Crew Leader and eventually a Project Manager.  His years of experience in the field have made him our "go to person" with some of our most challenging jobs.  

James is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:

Water Damage Restoration

Fire & Smoke Restoration

Odor Control

Applied Structural Drying

Applied Microbial Remediation

Commercial Drying Specialist

James says his favorite quote is from Maya Angelou, "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."  With that in mind, James likes working at SERVPRO and helping people get their lives back after a disaster.  People never forget how that feels. 

Joyce Ebajan - Water Mitigation Manager

Joyce Ebajan - Water Mitigation Manager

Before coming to SERVPRO Joyce worked for a log home building company, where she did masonry and other construction work.  She specialized in decorative stonework on places like fireplaces and chimneys.  

Joyce started with the SERVPRO franchise in Green Bay in 2009.  She transffered to SERVPRO of Appleton in November 2012, where she started as a Crew Lead.  She has since been promoted to Project Manger.  

Joyce is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:

Carpet Cleaning

Water Damage Restoration

Applied Structural Drying

In her spare time Joyce enjoys singing and playing guitar.  She writes her own music and plays at local venues.  

Michelle Rudolph - Crew Lead

Michelle Rudolph - Crew Lead

Michele is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:

Fire & Smoke Restoration

Water Damage Restoration

Carpet Cleaning

Rhonda Maas - Crew Lead

Rhonda Maas - Crew Lead

Rhonda has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

She is also IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:

Water Damage Restoration

Tammy Manka - Crew Lead

Tammy Manka - Crew Lead

After some time away, Tammy came back to us in February 2017.  All in all she has over 6 years worth of experience with SERVPRO of Winnebago County. 

She is IICRC (Institute of Inspection Cleaning & Restoration) certified in:

Water Damage Restoration

Fire & Smoke Restoration

In her spare time, Tammy enjoys drawing, reading and spending time with her 3 children and 8 grandchildren.

Matthew Bateman - Crew Technician

Matthew Bateman - Crew Technician

Matthew is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:

Water Damage Restoration

Inocencio Baldaras - Crew Technician

Inocencio Baldaras - Crew Technician

Inocencio (Ino) has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

Eddie Morales - Crew Technician

Eddie Morales - Crew Technician

Eddie has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

Cody Thomas - Crew Technician

Cody Thomas - Crew Technician

Cody came to us in September 27 from Oklahoma.  He has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

Sherry Thyssen - Crew Technician

Sherry Thyssen - Crew Technician

Sherry came to us in October 2017 with over 15 years of General Labor Experience.  She has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

In her spare time Sherry enjoys reading and spending time with friends, family and her 3 children.  

Zach Zimmerman - CrewTechnician

Zach Zimmerman - CrewTechnician

Zach is a student at Marquette University, studying Supply Management, who works for us during spring, summer and winter breaks.  Zach has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

Henry Zempel - Carpenter

Henry Zempel - Carpenter

Henry has been with us for over 10 years.  He leads our in house carpentry repair division, with over 20 years experience as a rough and finish carpenter.  Henry builds and repairs all finish carpentry products like custom cabinets, built in shelving and base trim. In his SERVPRO woodshop he can match your 100 year old base trim, as well as build and install modern kitchen cabinetry. After your fire or water damage Henry will be the final step in making your disaster "Like it never even happened." 

Brent Smeaton - Commercial Carpet Cleaning Manager

Brent Smeaton - Commercial Carpet Cleaning Manager

Brent came to us in February of 2017 with 9 years of exceptional carpet cleaning experience.  

He is IICRC Certified in:

Carpet Cleaning

Water Restoration

In his spare time Brent enjoys spending time with his wife and dog engaged in outdoor activities.  He also enjoys playing hockey and currently plays in a men's league.